My experience with Pinnacle Orthopaedics in Douglasville, Ga was not very pleasant. The wait from sign in to in a room was not long at all and the office staff seemed to be very pleasant. I was seen by Dr. Brooks. The wait for him to come into my room was much longer than expected, even at a doctor's office. He told me I had a minor lateral malleus fracture (without explaination of exactly what that is, though I researched it afterthe visit). He asked me if I had insurance and that if I did he would put me in a boot to stabilize my ankle. I told him I was self pay. He got up, walked out of the room, and a nurse returned with a very nice ace bandage. She very roughly wrapped my ankle so tight that it was almost blue when I returned home; I live less than 15 minutes from their Douglas office. I made another appointment and was not asked to sign one of those forms that I always have to saying what the doctor did and what I was being charged for, though I was stopped in the parking lot by one of the receptionist to sign a statement that I would make monthly payments. I was never even told what the charges were for that visit. Now after giving them $150 at the time of service I have a $291.50 bill for the ace bandage and the "application of Splint/Short Leg", charged as two separate charges. I am not sure if Dr. Brooks or Pinnacle Orthopaedics is the problem, but they are a problem. They do not care for their patients, only their patient's money.